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Returns Policy

FREE U.A.E. Returns

Do you want to return something? No problem! Returns are FREE for U.A.E customers.

If you are not fully happy with the goods you have received, you can return them to us within 14 days of receipt, providing they are in original resalable condition.

  • We are unable to accept returns on underwear or swimwear for hygiene reasons.
  • The goods are your responsibility until they reach our warehouse, so make sure they're packed up properly and can't get damaged on the way!
  • All goods will be inspected on return. In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you.
  • We are not responsible for any items that are returned to us by mistake.
  • Sale items can be exchanged for same priced item or store credit. 

    Once returned you will be entitled to receive an exchange or a refund, which will not include the cost of the original postage and packaging. We are not able to refund or exchange items that appear to have been worn, washed, or are not in original condition.We are unable to provide refunds on any sale items.

    Unfortunately we are unable to offer cash back or PayPal refunds, however we offer free exchanges. This means that if you place an order and you are not satisfied by the product received, you can exchange your item free of charge. Refunds will be done only through the Original Mode of Payment.

    If you exchange an item for a lesser amount , you will receive the difference in store credit. We can not refund the difference.

    If paying by cash on delivery, the charge of AED 15 is not refundable as it is paid to the courier company.

    International Returns

    International returns costs must be covered by the customer. We suggest using your local postal service or a courier.


    To return or exchange an item please email with your order number in the subject title and kindly wait for one of our customer service agents to contact you.

    Returns Department

    Daparazzi Group FZ LLC